If your Tavool item has any defect as the result of the materials or workmanship we want to make it right!

30 Days Money Back
Orders can be returned for any reason within 30 days from the date the order was received. if the item is defective, damaged or if you receive the wrong item, you can record a video to prove that the product doesn't work. And sent it to info@tavool.com Once we confirm that the prodinfoucts cannot work, we will refund or exchange. These problems will be solved within 3 business days.
Returned items must be in the same condition, unworn and in the original packaging. For your replacement, we will re-send a new item to you as soon as possible (within two weeks.)

Late Or Missing Refund
Generally, the refund amount will reach the account within 2-8 business days.If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next, contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at info@tavool.com

24 Months Warranty
Most of Tavool Tools

Lifetime Technical Support
Tavool’s customer service team is always on hand to answer any product questions you may have. Just send us an email at info@tavool.com with your name and order number and we'll get back to you within customer service hours.